"Eddie and the manager always take care of me immediately. Couldn't be happier."

Drew D.

"From start to finish my experience was fast, friendly, and professional. The service and the courtesy car made my trip from Little Rock ("just for service") worth it. Will do it again next time."

Kristie H.

"As usual Jonathan, my experience was very positive..Eddie and Larry are wonderful examples of associates who represent your business very well.. Keep up the good work!"

Eric Z.

"I am really pleased with the professoinal service. The staff is great! I am a physician and my schedule is difficult and they always help me in that aspect. Chris Koster is excellent!!!"

Dr. Tiffany W.

"OUTSTANDING DEALERSHIP!!!"

Dean E.

"I've dealt with countless dealerships/brands/salespeople over the years, and I can honestly say that Chris provided the best buying experience of them all. No pressure, no sales "tactics"...he did exactly what needed to be done. He facilitated the sale. Based on the relationship to this point my next car will be a Mercedes, and Chris will sell it to me."

Jeffery J.

"Larry does a great job as service advisor!"

Jerry D.

"Very professional which I appreciated very much, was Chris, my salesperson. Congratulations to this dealership for having such a fine staff."

Gail F.

"Always a pleasant experience at Mercedes-Benz of NW Arkansas."

Mike H.

"I have been a customer since I moved here eight years a go. larry Acuff has been an outstanding service manager. Larry gets the job done, he cares about the customer and the customer comes first.I have been to other dealerships across the country and your dealership stands out in service. This i beleive is reflected in who is the service manager.I feel very fortunate to have my service work done with a good solid organization. I would recommend this dealership to my friends, because of Larry."

Jack K.

"Couldn't be more satisfied, great job."

Thomas L.

"Great car. Good people to work with. Certainly recommend both."

Robert A.

"Both Lane and Larry are very professional and knowledgeable. I also am impressed with one of your sales staff, Chris who is also professional and personable."

Rhonda F.

"No complaints.....only compliments. You have a wonderful dealership, wonderful facilities, and wonderful staff!!"

Carl L.

"The service manager, the service tech and the parts man I spoke to were all very helpful and extrememly polite. I have been to Mercedes dealerships where even the service people were snobbish. So thanks for being so helpful."

Wade S.

"I think that Chris, our salesperson, is so fantastic at his job. Every time we are in for service or a repair, he takes the time to come talk to us and asks us if he can help us. Also, the manager is very friendly and talks to us every time. This dealership does a great job of making the customer feel good about being there."

Petr N.

"Larry and Lane were very plesant and helpful. A nice change! Thank you!"

Bobby S.

"Larry is a very good service advisor. He has been very good to me for years."

Tom R.

"This could possibly be the best automobile purchasing experience I have encountered. I will most definately buy from them again!"

Kip C.

"I have always been impressed with all the staff at Northwest. We have an older E320 and they have been great on the regular oil change, checkup visits--and on the more extensive repairs. I never take the car anywhere else because I am never satisfied with the quality of service as I am with Northwest."

John H.

"Words cannot express how pleased I was with the service I recieved at MB of NWA.....the Service Manager (Joshua B.) and his team were outstanding. The service that I recieved, not only from the service team but from the sales staff ensures my return to the dealership next time I purchase a auto."

Del S.

"The serviceman who assisted me on the side of the road was very friendly and professional. He was quick to the scene, and quick to fix the problem. I believe his name was John and he was my savior in my time of need."

Ben B.

"1st visit to this dealer and was very impressed with kindness and time spent with me."

Theresa M.

"The gentlemen in the service department are absolutely superior. I have driven a BMW, a Volvo, an Audi and a Suburban and the service at the Mercedes dealership is far superior to anything I have experienced elsewhere. They just handle things so I don't have to think about it! The whole staff is so professional and attentive. thanks! "

Kara L.

Graeme R.

"Both Lane and Lance deserve kudo's for keeping me happy time and time again, personal service above and beyond."

Barry C.

"This was our first experience dealing with Mercedes of NWA. The experience was perfect; couldn't have been any better. The help from Chris explaining our options and details of our car was very professional and helpful. When the time is right we will definitely come back and purchase another vehicle from him. Thank You."

Zy and Vieng S.

"Larry was very helpful and polite. He made certain that our car was taken for service as soon as I arrived. He is very easy to work with. He listens to rather strange descriptions of noises, etc. that the car was making."

Reginald C.

"Yes I do have a comment: My Service Representative Larry was and is ALWAYS very helpful to me, that is why I personally ask for him each occurance of my visits."

Beverly K.

"Lane was GREAT! Very professional! Thank You!"

Nathan S.

"I would just like to say how nice it was to visit your dealership and have our Mercedes serviced there. I have taken the car (99) to other service facilities, but I will not do that again. From now on, it will be serviced at your dealership. And when I get ready to update and purchase another, it will be at MB of NW of AR. Thank you so much and please give my service advisor and the mechanic a dinner out on the town for their excellent service. Thank you guys so much. "

John H.

"Even though there was an unavoidable delay getting the car back, the service rep called me every day to report in on what was happening. I was also provided a loaner vehicle, which was a big help. Thanks"

Mike M.

"My wife's car would not start, so she used the roadside assistance program. Service man came out within 30 min. assessed the need, and put a new battery on the car. Service was extraordinary...thank you"

Bob O.

"Great service on a great car. I am very pleased."

Don M.

"I had the best experience I have ever had buying a car when I bought my new mercedes from Chris. I have driven BMW's for 8 years so when I was considering buying a new car, Chris really did a great job making me feel safe about my decision to switch from BMW to Mercedes. It was a truly great experience. He went above and beyond what normal salesmen do. I would reccommend him to any and everyone!"

Whitney C.

"Chris was an outstanding sales person. I will stay with your company because of him. He has made this so easy for me by taking care of everything and driving over 2 hours on two different occasions to make sure I was satisfied and taken care of."

Candice B.

"Fantastic buying experience. Chris was outstanding to deal with."

Scott H.

"I have made many premium brand automotive purchases. This was by far the most accommodating and painless purchase process I have experienced. I am without a doubt a MBofNWA convert."

Scott T.

"The service department staff is the reason I will remain a loyal Mercedes customer."

Nancy W.

"The employees of Northwest Arkansas Mercedes Dealership are always very professional and helpful!!!"

Jeff D.

"We must commend Chris Koster as he is the "perfect" account/sales associate. His level of customer service is natural and not forced or phony. His expertise regarding the product should be emulated throughout all of your dealerships."

Mark L.

"Josh did a great job and helped me resolve any issues or concerns I might have. I will continue to do business with Mercedes of NWA & recommend them to people I know. Keep up the customer service & I will not take my business else where."

Jake H.

"Working with Service Director, Larry, has been a VERY positive experience over the last 14 Mercedes-Benz vehicles I have owned!!! THANK YOU!"

Clay S.

"I had an excellent experience at your dealership. Probably the best I have ever had at any dealership. I was very pleased the way your dealership swept my car out and washed it very nicely. Lane was an excellent service advisor. Please open a Mercedes Dealership in Bentonville as I reside up here and the shorter distance would be beneficial. Thanks again."

Mark D.

"Jonathan was very courteous and professional. He did everything perfectly."

Davis L.

"I have purchased several vehicles in the past 15 years. I can honestly say this was the best purchase experience by far. Chris did an excellent job by not making me feel pressured, answered all of my questions, and made the experience enjoyable. I love my car!"

Heidi P.

"Chris Koster is a great salesman...he is very honest and I have been really pleased with my overall experience with MB of NWA. I will continue to refer clients to Chris and will buy another car in the future with him."

Tiffany W.

"My first visit to the dealership since moving from New Orleans. I was very impressed and hope that my experience with the dealer continues to be outstanding."

Holger S.

"Larry is great to work with in Service and any time I have just showed up without an appointment for a problem they have always been able to fix my problem and were very nice."

Debbie W.

"We have a GL320 on order and after coming in to the dealership a few times, we fell in love with the SL as well. Chris found us a nice 2003 and had it certified for us. We're looking forward to our GL320 in a few months. Thanks!!!"

C. William H., M.D.

"This was the most pleasant situation we ever had buying a car!"

Mary F.

"This visit to have my car serviced was the best service I have ever received there. Great Guys (Lane and Chris) Thank you!"

Tonya B.

"I just want to drop you a line and let you know how pleased I am with the treatment I received from Jonathan McMichael and Chris Koster during my recent purchase of a C300.

My wife Dede and I rolled into the dealership late in the day this past Saturday to look at the new C300's. Both Jonathan and Chris stayed with us until well past 7:00 pm in the evening.  I know this was past your normal closing time, but at no time did I ever feel that we were being pressed for time.

My wife and I were both treated with the utmost courtesy and I feel that our best interest was the concern of both of these gentlemen.  They answered all our question, were very knowledgeable about your products and services and well represented your dealership.  I have bought a lot of cars over many years and this experience with MB of NWA is one of the best.

Please extend my thanks to both Jonathan and Chris.  With the individual service I received from these two, I can assure you that MB of NWA will be a success."

Patrick M.

Graeme R.